Privacy Policy

1. Information We Collect

• Name
• Phone number
• Email address, if you write to us
• Information you share in the notes field of our contact form
• Details of our communications by phone
• Website usage data collected by Google Analytics

We do not knowingly collect sensitive personal data. Please do not include detailed health or medical information in the contact form. A short note on what would help is enough.

2. How Information Is Collected

We collect information when you send us a message through the contact form, when you call us, and automatically through analytics tracking on this website.

3. How We Use Information

• To respond to your inquiries
• To provide quotes and schedule services
• To provide customer support
• To improve website performance

4. Data Sharing

We do not sell personal information. We share it only with service providers needed to operate the business and this website: Cloudflare Pages hosts the website, Web3Forms delivers contact form messages to us, and Google Analytics measures website usage. These providers are required to safeguard the data they handle.

5. Cookies and Analytics

Google Analytics uses cookies to show us how visitors use the website, such as which pages are viewed. Cookies on this website are used only for essential or analytics purposes. We do not run advertising or cross-site remarketing.

6. Data Security

We use reasonable safeguards to protect personal information. No system is completely secure, so we cannot promise absolute security.

7. Data Retention

We keep personal information only as long as needed to fulfill the purposes described here or to comply with the law.

8. Your Privacy Rights

You may ask us to provide access to the personal information we hold about you, to correct it, or, where legally permitted, to delete it. Contact us using the details below.

Iowa has a consumer data privacy law, Iowa Code chapter 715D, in effect since January 1, 2025. It applies to businesses that handle the data of at least 100,000 Iowa consumers, or at least 25,000 consumers when more than half of revenue comes from selling personal data. We are below those thresholds, so the law does not apply to us, but we handle requests about your information as described above.

9. Third-Party Links

This website may link to other websites. We are not responsible for their content or privacy practices.

10. Children's Privacy

This website is not directed to children, and we do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

12. Contact Information

Timeless Compassion In Home Companion Care, LLC
timelesscompassion2026@yahoo.com
(515) 390-5900